top of page

Terms & Conditions

Terms For a Consultation

By booking a consultation with Ann Lovatt you agree to the terms listed below.

Please check that you are happy with all of the details before you proceed with a consultation.

Homeopathy alongside mainstream healthcare: 
Homeopathy works well alongside mainstream healthcare programs and medications.  You will not be asked to come off medications during your treatment.  You may be asked to go for additional health checks to see if your medications are still required.

Homeopathy is not instead of Accident and Emergency Care:
If you need emergency health care please contact your doctor or emergency Services.

Emergency Service:
Ann Lovatt cannot provide an emergency service. If you need emergency care please contact your nearest emergency services.

Your agreement will be directly with Ann Lovatt.

This consent form will cover your entire course of treatment.

You confirm that you have made this appointment in good faith and that you have the ability to accept or reject this care of your own free will and choice and are mentally competent to enter into this agreement.

You acknowledge that you are not representing an agency (private, governmental or otherwise) attempting to gather information without so stating (i.e. you are not a reporter posing as a patient).

You understand the charges are to be paid on booking the consultation unless specific prior arrangements have been made or there is no charge.

You will ensure that any photos or videos you send will not show nudity of private parts of the body of adults or children.

You consent to Ann Lovatt holding records and personal information/disclosures that include any information you send & disclosures you make during appointments.

When the details are agreed on by both parties, Ann Lovatt will send you, the client an invoice for payment before the consultation begins or immediately after it.

The Consultation:
The Consultation will take place at the time indicated if not immediately. 

You will choose between:
A video consult
An internet audio consult, or if travel permits, a consultation in person.

You may be asked for photographs to see skin complaints. 

Everything discussed at each consultation is confidential and will not be discussed with anyone unless we have your specific instruction to discuss your information with other health professionals. 

You will be sent a prescription for your remedies after our consultation. You will be sent details of where to purchase them if you haven’t got the remedies yourself.  

Confidentiality : 
Ann Lovatt will not share your details.  As your homeopath she will keep your records in accordance with UK licencing laws.
Any consultation recording will be held in a secure unit according to the data protection act.
You can ask for a copy of any chat conversation, but please be aware that Ann Lovatt will not be responsible for the security of the email service.

Health Notes:
Ann Lovatt is required by law to keep your consultation notes for 7 years. These will not be shared with anyone unless the law requires her to submit information for the protection of life.

When you book a consultation using this service, your name and details will be added to Ann Lovatt's database so that she can send you the prescription.
You can opt out of receiving details about her services, news and courses and about learning more about homeopathy.   You can choose to unsubscribe at any time. 

Code of Conduct:
Ann Lovatt abides by the Code of Conduct set out by the Society of Homeopaths in the UK.

With the use of internet, video calls, messenger, emails or telephone calls, every reasonable precaution possible will be taken to ensure the privacy of your information, but it cannot be guaranteed across these technologies.

Follow Up Consultations: 
This will be discussed with Ann Lovatt to ensure the best way forward.

bottom of page